About the Company
Q: What is Tecksay?
A: Tecksay is a manufacturer specializing in IoT wireless communication solutions, headquartered in Shenzhen, China. We specialize in producing Bluetooth modules, BLE beacons, and RTLS (Real-Time Location System) products, serving customers in over 20 countries.
Q: How much experience does Tecksay have in Bluetooth technology?
A: Tecksay has over 10 years of R&D and manufacturing experience in Bluetooth technology, with 100+ completed OEM/ODM projects.
Q: What certifications do your products have?
A: Our products have passed international certifications including CE, FCC, and RoHS, and comply with Bluetooth SIG standards.
Products & Services
Q: Do you offer customization services?
A: Yes, we provide OEM and ODM services, offering customization for hardware, software, appearance, and packaging according to customer requirements. Please contact aaron@tecksay.com for details.
Q: Do you offer sample products?
A: Yes, we offer sample purchases. Sample fees can be refunded for large orders.
Technical Support
Q: How can I get technical support?
A: You can reach us through:
- Email: support@tecksay.com
- Contact form at the bottom of the page
Q: Do you provide development documentation and SDK?
A: Yes, we provide development boards, reference design documents, and SDKs. Development materials can be obtained free of charge by contacting support@tecksay.com.
Order Information
Q: What is your minimum order quantity (MOQ)?
A: Samples/R&D: 1-10pcs | Small batch: 10-100pcs | Bulk: 100pcs+ with batch discounts
Q: What is your lead time?
A: Samples: 3-5 business days | Small batch (<1000pcs): 7-10 business days | Bulk: 15-30 business days
Payment & Shipping
Q: What payment methods do you accept?
A: We accept T/T bank transfer, PayPal, Western Union, and other payment methods. Credit terms are available for key accounts.
Q: Do you offer global shipping?
A: Yes, we offer both DDP (Delivered Duty Paid) and EXW (Ex Works) options, supporting global logistics.
Inquiry
Thank you for contacting us!